FAQ
Can I come buy and pick up my order?
Yes, effective April 10th 2015 if you are local to the Waterloo region you can pick up your order at our retail location during our regular business hours
Do we ship internationally?
No, our objective is to bring quality products into Canada for our Canadian customers.
If I order from your site are the products in stock in Canada?
YES! We hate buying something online expecting it to ship the next day only to find it is a special order and that it takes weeks to get.
If I place an order how soon can I expect it to ship?
We aim to ship all orders within two business days of your order date, but often get orders out the same day.
Are you a licensed Firearms Business?
Yes, we have a Business Firearms License (BFL), our license includes:
- Non-Restricted Firearms
- Restricted
- Prohibited Firearms (Consignment)
- Prohibited Handguns (Consignment)
- Gunsmithing
- Ammunition
Are you insured?
Yes, we carry extensive business insurance.
Can I buy firearms online?
Yes, you can buy firearms online.
We need to confirm that you have a valid PAL or R-PAL and in the case of Restricted Firearms we have to complete the transfer process and receive written approval from the CFO before we can ship out your order.
After you complete your order we will email you requesting the information that we require to validate your PAL or process the transfer for a restricted.
I purchased a firearm on the website but there was not anywhere to enter my license details.
We do not collect your license information on the website.
Once we receive your order we will send you an email requesting the information required to complete your order.